What is PeoplePets?
PeoplePets is an on-line competition which allows users to view, upload, rate and comment on pictures and video clips. Users can select whether or not they wish their picture or video clip to be entered into the competition, where they will be in with a chance of winning some great prizes and be crowned PeoplePets 2008!

How do I become a member?
It's really simple. Click on 'sign up free' and follow the instructions or read the step-by-step instructions given on the 'how to get started page'.

Is PeoplePets free?
Yes - completely free! Becoming a member entitles you to upload, view, rate, add comments to, and share with friends all of the pictures and video clips on the site. Simply sign up for a free account to take advantage.

What services do I have access to as a member?
Upload pictures and video clips
View pictures and video clips
Rate and add comments on pictures and video clips
Forward pictures and video clips to friends

How can I send pictures and video clips to my friends?
Once you view a picture or video clip click on the 'share with friends' link. Insert their email address and a comment then click 'send' to forward on to your friend. You can insert up to five email addresses at any one time, although each address must be separated with a comma.

How are my ratings calculated?
All members can give a picture or video clip a star rating out of five. An average is then calculated and displayed.

How do I win PeoplePets?
You get the option to enter when you upload each picture or video clip. A panel of judges will select the top five for each category based on a mix of ratings, views, links and their professional judgement.

What is a picture or video tag?
Tags are keywords or labels you can add to your pictures and videos to make them easier to find later. You can search for specific tags or browse by popular tags, using them to find recordings categorised under that specific tag.

TROUBLESHOOTING

What if my photograph doesn't appear even after I have uploaded it?
PeoplePets uses the latest software to compress and convert most photo file types to ensure that these can be displayed on screen. However, depending on the file type, the length of time varies.
Some users have experienced problems when trying to upload pictures and videos using older versions of Safari or Firefox browsers on their Macintosh computers. We recommend downloading the lastest versions here - Safari 3, Firefox 3
If your photograph is still not displayed after 24 hours, then there may be an error with the file type. Please check your user account for messages and then email administration with your query.

I'm trying to upload a photo but it is taking a very long time to upload
Digital photographs or scans can be very large in size depending on how they were created . Check the size of your file by right clicking on it (alt clicking if using a Mac with a one button mouse) select 'Properties' ('Get Info' on the Mac) to see the file size. The file size will be displayed as Megabytes or MB. If the size is more than 4MB you may be better to open the file in a photo editing program or within your digital camera / mobile phone to reduce its size.

What photo file formats do you support?
You can upload the following file formats, JPG, GIF or PNG. If you have a file in any other format you will need to open it in a photo editing application and save it in one of the above formats before posting it.

What if my photo isn't displayed correctly?
During the compression process, the level of quality may be reduced (this may be worse if you have attempted to upload a file in excess of 4MB). If there is an error when your photo is viewed then we suggest that you re-submit your photo, and if the problem re-occurs then email administration with details of your problem.

What if my video doesn't appear even after I have uploaded it?
PeoplePets uses the latest software to compress and convert most file types to ensure that these can be displayed on screen. However, depending on the file type, the length of time varies.
If your video is still not displayed after 24 hours, then there may be an error with the file type. Please check your user account for messages and then email administration with your query.

I'm trying to upload a clip but it is taking a very long time to upload
Video clips can be very large in size. Check the size of your file by right clicking on it (alt clicking if using a Mac with a one button mouse) select 'Properties' ('Get Info' on the Mac) to see the file size. The file size will be displayed as Megabytes or MB. If the size is more than 10MB you may be better to open the file in a video editing program to reduce its size. See here for more information on how to do this.

What video file formats do you support?
You can upload the following file formats, AVI, MOV, WMV, MPEG, MP4. If you have a file in 3GP or any other format you will need to open it in a video editing application and save it in one of the above formats before posting it.

What if my video isn't displayed correctly?
During the compression process, the level of quality will be reduced (this may be worse if you have attempted to upload a file in excess of 10MB). If there is an error when your video is viewed then we suggest that you re-submit your video, and if the problem re-occurs then email administration with details of your problem.

I can't view videos? Make sure that you have Flash 8 on your computer so that you can view all videos. If you don't have Flash 8, you can easily download it for FREE from the Adobe website www.adobe.com.